Enable multi-factor authentication on Microsoft account
To enable multifactor authentication on your Microsoft account, follow this guide to configure it using Microsoft Authenticator by creating a so-called ‘token.’ A token in Microsoft Authenticator is an automatically generated code that you use during login, such as for Outlook or other Microsoft programs. This enhances the security of your account. Note that you may already have one or more tokens in Microsoft Authenticator. In this guide, we’ll specifically add a token for Microsoft 365. Keep in mind that you cannot use a token created for another service, such as VPN.
Installing Microsoft Authenticator on Your Mobile Phone
If you already have Microsoft Authenticator on your phone, you can proceed to the next step: Enabling multifactor authentication.
- Open the Self-service app on your iPhone, tap the Install button for Microsoft Authenticator
- Alternatively, go to the App Store (iPhone) or Google Play (Android) and search for Microsoft Authenticator to install it. Please ensure that you select the correct app (as shown in the image)
Enabling Multifactor Authentication
- Go to the address http://aka.ms/mfasetup on a computer.
- Log in with your email address and password.
- If your account is ready to configure Multifactor Authentication a window with "More information required" will show up. Click Next.
- If prompted to allow notifications from the Microsoft Authenticator app on your phone, you need to allow that. Click Next on your computer.
- Launch Microsoft Authenticator on your mobile phone.
- Tap the plus sign (+) at the top right corner and select Scan a QR Code.
- Scan the QR code on the computer screen with the mobile phone's camera.
- When you have scanned the QR code an account will be added in the Microsoft Authenticator app.
- Click Next on your computer.
- A double digit code will be shown on your computer that you need to enter in the Microsoft Authenticator app. Enter the code and press Yes.
- Click Next on your computer
- Click on Finished on your computer
- You are now done and you've successfully configured multifactor authentication.
Login with multifactor
When logging in to Outlook with an account that has multi-factor authentication, log in by entering your email address and password and clicking Sign in. Next, you need to enter the code with the heading Microsoft that is generated in the Google Authenticator app. If the option to enter a code does not appear, IT has not activated multi-factor authentication on your account yet.
Please note that when you are within the university's network, you do not need to log in with the code, but only an email address and password.
Automatic login on the web (outlook.hb.se) is saved for one month. If you log in via the Outlook client on the computer, it will be saved on the computer.
If you have switched to another mobile phone, reinstalled the Microsoft Authenticator app or are not receiving any codes, you need to contact the University’s IT department. They can assist you in resetting your account so that you can set up multifactor authentication again.
If you encounter any issues, you can contact it@hb.se or by phone on 033 – 435 46 90.